Knowledge and information management for the public sector

09:00 Registration and refreshments

09:30 Chairperson’s opening remarks

09:40 Winning the cultural battle: how to encourage knowledge sharing when resources are stretched

10:20 Engaging with the citizen and with staff: encouraging collaboration using web 2.0, social software technology

11:00 Morning coffee break

11:30 CASE STUDY: Barnet Online: integrating social networking platforms with a local government website

12:10 CASE STUDY: The Knowledge Hub: launching an online knowledge sharing community for local government and beyond

12:50 Networking lunch break

13:50 CASE-STUDY: An introduction to web 3.0 and the power of semantic technology

14:30 What is the next big thing in public sector knowledge management?

15:10 Afternoon coffee break

15:40 Horizon scanning: what do you need to know as a knowledge manager in government?

16:40 Chairperson’s closing remarks

16:50 Close of conference