A complete guide to improving your law firm website
In this section
Date: 30 Aug 2011 - 30 Aug 2011
Location: tba, London
Masterclass leader: Felix Cohen
Felix Cohen is a consultant at Headshift; as an advocate and user of free and open source tools, and with experience of many platforms, he provides implementation and evaluation for clients looking to build new social platforms and engage with their communities of customers, clients and business partners. His background in psychology and editing gives him strong insights into information architecture, content strategy and user centred design methods.
Masterclass leader: Penny Edwards
Penny Edwards specialises in leading the user analysis, engagement, adoption and community building elements of projects within legal and professional services firms. Having practised for six years as a commercial solicitor, Penny has a clear understanding of the business context in which organisations with knowledge intensive processes operate. Coupled with her work on social technologies, she is able to identify key business needs and articulate potential solutions at both the strategic and operational levels.