ARK blog

ARK prides itself on being a thought leader in its areas of expertise. Here you will find blogs written by the ARK team as well as by our external subject matter experts, speakers and authors. We hope you enjoy our short articles. Please feel free to share them with your networks.


The compliance officer of tomorrow

By Matthew Moore, Infolegal Ltd


Office 365: Transformation or Incremental Change?

By Andrew Pope, Innosis


SRA Handbook: The 5 changes you need to know about

By Iain Miller and Lucy Williams, Kingsley Napley LLP


Four questions - will the Ark KM Legal and PSL conference provide the answers?

By Sophie Brookes, Partner, Gateley Plc 


6 ways to underpin compliance work at your law firm

By Tracey Calvert, Oakalls Consultancy 


The evolving role of the paralegal

By Amanda Hamilton, Chief Executive, NALP


Why financial services is on the risk and compliance agenda

By Tracey Calvert, Oakalls Consultancy 


The age of the compliance professional - are you ready?

By Tracey Calvert, Oakalls Consultancy 


At Cl confab, ARK Group invites legal industry pros to riff on intelligent collaboration

By Bill Perry, LAC Group, Business Analyst


Productive, thought provoking and with much to discuss. And that was just the coffee breaks.

By Nick Stone, ARK Group conference producer


What are the essentials of the GDPR journey so far?

By Steve Connors, Partner, Haines Watts


Is my story interesting enough?

By Pam Loch, Loch Associates


PSLs must convert current awareness into client engagement

By Julia Bateman, PSL at Kingsley Napley LLP


Library management systems: mounting expense or added value?

By Suzanne Cornthwaite, White & Case LLP 


Karen Battersby, Charles Russell Speechlys talks to Nick Stone about PSL

By Nick Stone, ARK Group 


5 essentials to position your legal information service for the future

By Maribeth Eisenmann, CB Consulting


GDPR - latest international developments

By Nick Stone, ARK Group conference producer


From the UK to the US: the PSL role goes global

By Evan J Shenkman, Ogletree Deakins


AI and the legal librarian: revolution or evolution?

by Ed Walters and Sean Tate, Fastcase


7 ways legal librarians can proactively support business development

by Scott D Bailey, Squire Patton Boggs, and David Kamien, Mind-Alliance Systems


3 reasons why PSLs should harness technology

By Anne Adamson, PSL at Mills & Reeve


The three-phase development of a PSL career

By Charles Pigott, PSL at Mills & Reeve


3 current challenges for legal libraries

By Alexandra Jones, Ark Group


3 ways PSLs can add value to fee earners

by Alexandra Jones, Ark Group


5 ways to check for the signs of stress 

by Angus Lyon, registered member of the British Association of Counselling and Psychotherapy. 


The Netflix way: rethinking knowledge management in terms of client experience 

by Nicky Leijtens, Innovation Manager, NautaDutilh N.V


5 tips for GDPR and getting consent 

by Simon McNidder


International data protection developments

by Mark Lubbock, Partner, Brown Rudnick LLP


Transparency and communication enabled widespread adoption of KM at Transport for London

A Q&A with Liz Hobbs, Knowledge Management Functional Lead at Transport for London


The Solicitors Qualifying Examination's long road ahead. 

by Nick Stone, ARK Group Conference Producer


Facebook prepares for GDPR, but is it doing enough worldwide?

by Nick Stone, ARK Group Conference Producer


Collaboration over disruption - the implications to legal aid funding and family law. 

by Tetiana Bersheda, Lawyer and Founder of LexSnap


GDPR: preperations needed before and after 25 May 2018

by Nick Stone, ARK Group Conference Producer


SRA, diversity and the need for CODIE

by Sophie Khan, Solicitor Director at Sophie Khan & Co. Solicitors and Higher Court Advocates


Graduate recruitment gets a diversity message and goes undercover

by Nick Stone, ARK Group Conference Producer


Top tips: Making a difference in professional services KM

by Simon Atkinson, Chief Knowledge Officer, Ipsos


The shifting tectonic plates of the legal market

by Steve Blundell, Head of Acritas Advisor, Acritas


Knowledge review is an investment in the future

by Andrew Trickett, Global Rail Knowledge & Information Manager, Arup


If GDPR is the Milk, where are the Cookies?

by William Richmond-Coggan, Partner, Pitmans


The SRA are at the forefront of the change in the delivery of legal services.

by Nick Stone, ARK Group Conference Producer 


Is legal service delivery set for more change?

by Iain Miller, Partner, Kingsley Napley


4 Reasons Lateral Hires fail 

by Nick Jarrett-Kerr


Learn how to use GDPR consent to improve your law firm’s CRM and email marketing performance

by Simon McNidder, CRM Database Consultant, Database First Aid Limited


A GDPR compliance journey

by James Tarling, Corporate & Commercial Partner at Ashtons Legal


10 things to consider when rethinking your firm’s compensation system

by Leah Darbyshire, Head of ARK Events and Books  


5 facts that will impact your approach to AML in 2018

by Amy Bell, Chair, Money Laundering Task Force


AML: It's all about policies, process, controls and customer due diligence

by Nick Stone, ARK Group Conference Producer


Current awareness provision: New lawyers and emerging technology demand change

by Catherine Jackson, Knowledge Manager, Eversheds Sutherland LLP


Demonstrate the benefits of sharing knowledge to fee earners

by Sophie Brookes, PSL Partner, Gateley plc


10 ways to make legal apprenticeships work for you

by Rachel Brushfield, Talent Liberator, EnergiseLegal


It's About People, Process and Technology

by Nick Stone, ARK Group Conference Producer


Frank Maher: Firms must show they are innovating to meet changes in advance

by Frank Maher, partner, Legal Risk LLP


Artificial Intelligence (AI): Is this the "uberisation" of the law profession?

by Nick Stone (ARK Group Conference Producer) and Edward Bowes (ARK Group Editorial Assistant)


Uniting your business development and library teams

by Lance Sapsford, Business Development and Marketing Director, Ince & Co


How lawyers are using disruptive thinking to deliver for clients

by Counsel Amanda Onions


Why growth is fundamental to success?

Andrew Hedley, Hedley consulting, shares his comprehensive standpoint on how growth equals success for the future of law firms.


ARK Group shortlisted in four categories for the Conference Awards 2016


Compliance, a dynamic process

Tracey Calvert explains why one-off firm level accreditation is not enough to maintain compliance


Compliance learning: Finding value in the differences 

What is the best way to gain experience of judgement and decision making in legal services compliance?


Millennials: How to prepare for tomorrow's power generation at your firm

Interview with Sarah Sladek, contributing author to ARK's book Generation Shift: Recruiting, Managing and Retaining the Millennial Lawyer 


Tracey Calvert Interview  

Interview with compliance expert Tracey Calvert ahead of her chairing Regulatory compliance for small law firms and alternative business structures conference in March 2016


Chrissie Lightfoot Interview 

An inspirational woman entrepreneur, a solicitor (non -practising), consultant and regular international keynote speaker, Chrissie Lighfoot participated in the panel discussion Leveraging digital data growth with artificial intelligence (AI) in legal services at ARK's Legal IT conference that took place on 28 January 2016. Ahead of the conference she answered some questions on AI in legal services, how firms can be doing more and what to expect from the panel discussion.


Law firms should be agile: The future of knowledge management in law firms 

Nicky Leijtens, a Professional Support Lawyer (Innovation & Service Design) at NautaDutilh in the Netherlands discusses where she thinks the future of successful KM in law firms lies, and why all law firms should become more agile.


Anti-money laundering: The SRA and NCA encourage self-reliance 

The political context around money laundering in the legal sector is complex says Leah Darbyshire.


3 cyber security risks you need to be aware of   

What action does your company need to take to ensure your staff know the risks associated with cybercrime? Here Mark Johnson, a certified information security manager and open-source intelligence expert, identifies 3 of the most significant cyber security risks that could be affecting your organisation right now.


The future of 'Bring Your Own Device' 

by Mark Johnson, Cybercrime and Open Source Intelligence professional


Interview: Tracey Calvert  

With the publication of her book In House Ethics in Practice, Tracey provides a practical, easy-to-read guide on the ethical behaviour that is expected of in-house lawyers. As the only book currently on the market dealing with the subject, we asked for her thoughts about the current regulatory issues facing in-house counsel and what can be done to stay on the right side of the regulator.