The New Spectrum of Legal Services

Examining the “perfect storm” of economics, demand and technological innovation and its disruption in the delivery of legal services


  • 08 June, 2017
  • 09:00 - 17:00
  • 450 N Cityfront Plaza, Chicago, IL, 60611, United States (View Map)

Additional taxes may be applicable


Full Description

The world hates change, yet it is the only thing that has brought progress.” American inventor, Charles Kettering’s words still ring true. In the last decade, law firms have finally experienced the sort of economic pressures that have plagued other industries for years. Those pressures plus the combination of client demand and technological advancement have ushered in a legal services “revolution” of sorts.

Gone are the days of only utilizing billable hours and traditional clientlawyer relationships. Instead, the legal service landscape has broadened to include contract attorney services, managed services, and outsourcing models as well as disruptive technologies engineered to maximize efficiency.

Today, firms are partnering up with technology companies to innovate and remain competitive. Other firms are utilizing data analytics to leverage data delivery in a way that dramatically reduces risk, cost and cycle time. Many clients are growing their legal departments and are using technology, alternative legal service providers, and partnering with outside counsel to design new and better systems for handling legal work.

Ark Group’sNew Spectrum of Legal Services” conference will be illustrative of the changing scope of legal service delivery. We hope you will join us this June in Chicago, where we will once again provide an ideal platform for discussion, debate, and skills development around the impact of technology, economics and client demand on the evolving spectrum of legal services.

Top industry speakers

Aric Press

Partner, Bernero & Press; For the last 16 years, as editor in chief of The American Lawyer and then its parent company, ALM Media, he has been the leading journalistic observer and commentator on the world of large law firms and their clients. It is a small boast to say that no other journalist, perhaps no other human being, has met with or watched more law firm and legal department leaders than he has. Now that he has left The American Lawyer and its family, he brings with him a unique perspective and market knowledge.

Susan Packal

Director of Legal Operations & Chief of Staff at eBay

Patti Frain

Legal Operations Manager, W.W. Grainger, Inc

Paul Lippe

Paul Lippe is a member of the Advisory Board of Elevate Services. Formerly a General Counsel and entrepreneur in the legal space (founder of Legal OnRamp), he is now working on better measuring legal performance, blockchain/smart contracts and Machine learning in law. 

Deborah Epstein Henry

Deborah Epstein Henry is Co-Founder and Managing Director of Bliss Lawyers. She is also an internationally recognized expert, consultant and public speaker on the future of the legal profession, women and work/life balance. A former practicing litigator, Debbie is President of Flex-Time Lawyers LLC, a consulting firm she founded in the late 1990s, providing consulting, training and speaking services to law firms, companies and non-profits in the U.S., Canada and Europe.  Her firm is well known for running Best Law Firms for Women with Working Mother magazine — a national survey to select the top 50 law firms for women and report on industry trends.

Josh Kubicki

As Chief Strategy Officer, Josh Kubicki leads market-driven development and key growth initiatives for Seyfarth Shaw LLP. He works closely with firm leadership on strategy and innovation, particularly in the application of business model design to the transformation of legal service delivery. In his role, he oversees the firm’s practice development, marketing, business development, pricing, Lean solutions, business design, and business intelligence teams.

Leslie Brown

Head of Legal Project Management - Americas, Hogan Lovells; Leslie has extensive experience in LPM in the U.S., having practiced as an attorney before moving into Knowledge and LPM.  She has spent many years implementing plans and strategies for establishing LPM in law firms. She joins the firm from Ogletree Deakins and previous to this she was at White & Case, Weil Gotshal & Manges and WilmerHale.

Mary Juetten

Mary Juetten is founder and CEO of Traklight, and has dedicated her more-than-25-year career to helping businesses achieve and protect their success.

Mary is an international writer, speaker, and mentor. In 2015 Mary co-founded Evolve Law, an organization for change and technology adoption in the law. Mary was named to the ABA's Legal Resource Technology Center 2016 Women in Legal Tech list and serves on the Group Legal Services Association (GLSA) Board.

Her new book, "Small Law Firm KPIs: How to Measure Your Way to Greater Profits" was published by Thomson Reuters Legal in Fall 2016.

Nicole Carter

Business Development and Operations Leader, Axiom

Kathryn DeBord

Partner and Chief Innovation Officer, Bryan Cave; Katie has been practicing as a complex commercial litigator for 13 years. She is a seasoned trial attorney and has represented companies in a broad range of industries including telecommunications, software, investment banking, engineering, and oil and gas. Since joining Bryan Cave in 2012, she has served on, among other things, the Commercial Litigation Group’s Innovation Committee.

Ryan McClead

Ryan McClead is the VP, Client Engagement & Strategy at Neota Logic. He is a 2015 FastCase 50 recipient - honoring 50 "entrepreneurs, innovators, and trailblazers... who have charted a new course for the delivery of legal services" - and he is a regular contributor to the popular 3 Geeks and a Law Blog. Prior to joining Neota, Ryan led the Global Legal Technology Innovation initiative at Norton Rose Fulbright. He has spent the last 13 years in BigLaw technology advocating for and implementing policies, procedures, and tools to improve the flow of knowledge and the pace of innovation within firms. 

Matt Faustman

Co-Founder and CEO, UpCounsel, Inc.

William Henderson

Professor of Law and Val Nolan Faculty Fellow, Maurer School of Law, Indiana University; In conjunction with other Indiana law faculty, Henderson introduced a new first-year course in 2009 called The Legal Profession. This mandatory four-hour course covers the ethics, competencies, and economics of the legal profession. Inspired by the 2007 Carnegie Report on Legal Education, the course uses legal ethics and the law of lawyering as the spine of a course that immerses students in a variety of practice settings and that educates them on the competencies they must develop to succeed in their professional lives.

Mark Haddad

Founding Partner, Flatiron Law Group