Change Management for Law Firms

Ensure your firm is change-ready and resilient

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“It is not the strongest of the species that survive or the most intelligent, but the ones who are most responsive to change” – Charles Darwin

The changes facing the legal profession present a clear and present threat to its continued prosperity. And firms which do not learn to manage these seismic changes successfully may not survive.

Managing Partner’s report on Change Management for Law Firms looks at the key challenges ahead, what they mean for your law firm business model and how to manage them successfully to secure a profitable future. It provides a clear understanding of:

  • The key tools and techniques of change management; How to turn challenges into opportunities for your law firm;
  • The key drivers of change and how to approach them proactively; 
  • Attracting and retaining talent; Alternative business structures; 
  • Legal process outsourcing; 
  • Alternative fee arrangements;
  • New business models emerging in the legal market; 
  • How to work with your clients to manage the changes ahead; 
  • How to overcome organisational barriers to change; and 
  • How to implement successful change management initiatives.

Real-life case studies provide valuable insight into the successful change management initiatives of leading firms including: Baker Donelson, Berwin Leighton Paisner, Bevan Brittan LLP, Bird & Bird, Simmons & Simmons, and Radiant Law.

Top management consultants – Michael Roch, William Arthur and Andrew Hedley – also provide their sought-after advice on how to successfully manage the challenges ahead and remain competitive. 


Chapter 1: Change management – Again?

Chapter 2: New business structures

Chapter 3: Internal cost structuring and change

Chapter 4: Resourcing the 21st century law firm

Chapter 5: Navigating the changing landscape

Expert analysis 1: Hedley Consulting – A new approach for a new world

Expert analysis 2: Addleshaw Goddard – Adapting to the changing legal landscape

Case study 1: Baker Donelson – Building a successful client service team

Case study 2: Berwin Leighton Paisner – Out of the recessionary doldrums

Case study 3: Bevan Brittan LLP – PEP and the health of a law firm

Case study 4: Bird & Bird – A merit-based approach

Case study 5: Simmons & Simmons – The role of technology in business transformation

Case study 6: – Daring to change

Case study 7: Kent County Council – Survival of the fittest

Check our Executive Summary and full table of contents here


Caroline Poynton
Caroline Poynton is a business journalist, with particular expertise in the legal sector. Before going into freelance journalism in July 2007, she was for six years editor of Managing Partner magazine, an Ark Group publication dedicated to senior management in the legal profession. Since working as a freelance journalist, she has written numerous features, as well as in-depth reports, not only on the legal profession, but also on corporate communications and business management generally. She has also worked as a freelance editor on publications including Ark Group’s FD Legal and the KermaPartners Quarterly, a publication published by management consultancy KermaPartners. She has published several reports with Ark Group, including Business Continuity and Disaster Recovery for Law Firms (2008), Managing the Evolution of Libraries and Information Services (2008), Attracting and Retaining Talent in the Post-Recession Legal Profession (2010), Strategic Development for Practice Group Leaders (2010) and Change Management for Law Firms (2011). She also co-authored, with Nick Brook, Business Continuity Planning and Management for Law Firms (2012).

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