Competitive Strategies for Mid-Sized Law Firms

An in-depth examination of why and how mid-sized law firms in a unique position to compete and go head-to-head with Big Law

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Details

  • Publication date: August, 2019
  • Pages: 100
  • ISBN: 978-1-78358-378-2

Description

Mid-sized law firms in today’s legal marketplace are often given three choices: merge, grow, or die. That’s accepted wisdom. 

Mid-sized firms may try to compete for profitable corporate litigation, deal and other bread-and-butter work, but everyone knows they (1) don’t have the IT and other systems heft to innovate with the big players, (2) don’t have the scale to market and compete for global business, and (3) can’t attract the talent they need to go head-to-head with Big Law on major work.

But what if that’s wrong? What if mid-sized firms are in an ideal position to fix what’s wrong with law practice today? Competitive Strategies for Mid-Sized Law Firms – a collection of essays by and about mid-sized firms – offers a new perspective.

Contents

Chapter 1: Does size matter? Defining the mid-sized law firm

By ARK Group

Chapter 2: Start the revolution in the middle

By John Alber, futurist, International Legal Technology Association & Institute for the Future of Law Practice

Chapter 3: Turning the prevailing law firm business model upside down

By Fred Bartlit, partner, Bartlit Beck LLP

Chapter 4: Big Four, Big Law, Mid Law – how mid-sized firms can beat their competitors

By Stuart Wilson, former global chief marketing and business development officer, Dentons

Chapter 5: The Janus challenge

By Nancey Watson, president of NL Watson Consulting Inc

Chapter 6: Mid-sized law firms – competitive and innovation strategies

By Mark Medice, principal, LawVision LLC

Chapter 7: Tools and tech – can technology help level the playing field?

By Anand Upadhye, VP business development, Casetext

Chapter 8: We’re ready to be innovative – now what?

By Chris Austin, director of information governance, Bowman and Brooke

Chapter 9: “Access to the Bar for all”, not the few

By Charlotte Ogilvie, marketing and communications executive, Garden Court Chambers

Chapter 10: Strategic thinking for mid-sized law firms

By John Sterling, chief marketing officer, Sterne Kessler Goldstein & Fox

Chapter 11: Differentiation and innovation – enabled by culture

By David Urbanik, chief operating officer, Halloran Sage

Full Overview

Authors

John Alber
John Alber serves as Futurist for the International Legal Technology Association and for the Institute for the Future of Law Practice. He writes, speaks and consults on the need to reshape the delivery of legal services to suit a future demanding excellence far beyond substantive legal skills.  John has served as a transportation industry CEO, as a practicing attorney and as a law firm leader. During his 16 year tenure as Bryan Cave’s Strategic Innovation Partner, that firm came to be recognized as one of the most innovative law firms in the world. While at Bryan Cave, he also served for 7 years on the firm's Operating Group (its management committee). At Bryan Cave, John created one of the first practice economics consulting groups, one of the first client facing software development groups, and one of the first in-firm legal process outsourcing (LPO) organizations. The groups he created developed innovative web-based, client-centric applications that delivered legal advice to clients, managed complex workflows and even created pleadings automatically. They also developed client-facing knowledge management, project management, project estimation and business intelligence systems and highly technology- leveraged alternative staffing solutions for engagements of all types.  John is an Emeritus fellow of the College of Law Practice Management. He has received a number of awards, both in the legal field and in information technology generally. Among other awards, he received ILTA's first ever Premiership Award, was named American Lawyer Media’s first ever ‘Champion of Technology', was given a Lifetime Achievement Award by Law Technology News and recognized as one of the ‘Top 25 CTOs’ in the world by Infoworld. In addition, while under his leadership, Bryan Cave received recognition as a CIO Magazine ‘Top 100 Company' and was twice recognized as ILTA’s Most Innovative Firm
Fred H Bartlit
Fred H Bartlit is a West Point graduate, winner of the competition for skill in the operation of the eight US Army Infantry Weapons, a US Army troop commander, a Distinguished Graduate of the US Army Ranger Detachment, and a US Army Ranger. As commander, he received the US Army Commendation Medal for “exceptional personal qualities, superior service, steadfast devotion to duty, vigorous personal leadership,” and his command achieved best score of any such unit in the US Army for intercepting incoming targets with surface-to-air missiles. He was first in his class in law school and has the top academic record in the 120-year history of the University of Illinois College of Law. He is the subject of many books and publications, including America’s Top Trial Lawyers – Who They Are & Why They Win. He has tried over 100 major cases in 24 states, the Virgin Islands and Scotland.
Nancey L Watson
Nancey L Watson, BEd. is president of NL Watson Consulting Inc. She has helped professional services firms win over $3 billion in competitive bids. For nearly three decades she has worked with Big Four accounting firms, Top 10 engineering firms, and since 2012 has worked almost exclusively with global, national, mid-size, and boutique law firms in Canada and the United States on proposals and presentation strategies. She is an internationally recognized speaker who presents on topics such as pricing tactics, pricing masterclass, legal procurement’s impact on law firm selection at in-house and law firm conferences including Thomson Reuters, Law Firm Marketing Partner Forum, Canadian Corporate Counsel Association National Conference and In-House Counsel World Summit, LawVision Group, Practice Partners Roundtable, and Legal Marketing Association, Eastern Canada Regional Conference. Nancey is the creator and facilitator of the workshop: Strategic Proposal Management© 2018. The training session results in proven strategies on how to increase win rates in today’s highly competitive marketplace. She is also the presenter of the Accredited Continuing Professional Development/Continuing Legal Education Course (two hours), How Procurement Impacts Law Firm Selection. As a contributing author for Thomson Reuters Legal Executive Institute she has articles published on procurement and law firm strategies and several podcasts on the Legal Executive Institute website. Between 2008 and 2012, she acted as the membership committee chair and board member for the legal marketing association, Toronto chapter, and is presently membership committee chair for Toronto. Nancey can be reached via email at the NL Watson Consulting website.
Mark Medice
Mark Medice is responsible for strategic marketing and new program development at Intapp, helping law fi rms to achieve client success using metrics and actions, exploring innovation in client service. Prior to Intapp, Mark led the Peer Monitor program at Thomson Reuters, consulting with law fi rm leaders on topics like fi nancial competitive intelligence and benchmarking, industry performance, rates, pricing trends and strategy, profi tability, among other metrics. He is a licensed attorney and also worked throughout his career with Morgan Lewis, IBM, and Procter & Gamble.
John Sterling
John Sterling is Chief Marketing Officer at Sterne Kessler Goldstein & Fox, a leading IP specialty firm based in Washington, DC. He is also the Founding Partner of Sterling Strategies, LLC. Prior to founding Sterling Strategies, John was a founding partner at Smock Sterling Strategic Management Consultants. He has over 30 years of experience in strategic management and market research. John has worked extensively with law and other professional service firms, as well as with industrial and consumer product companies and not-for-profit organisations. His work with TimeLine Theatre Company in Chicago won the Richard Goodman Strategic Planning Award for excellence in strategic planning from the Association for Strategic Planning. John is past president of the Strategic Management Association in Chicago and is a contributing editor to the business journal Strategy & Leadership.
Chris Austin
Chris Austin is an established information management professional who focuses his work on transforming organizations with new processes and emerging technologies. With over 20 years of experience, Chris has overseen change in a variety of organizations including state and federal government, academia, publicly traded companies and law firms. His knowledge and experience include information systems, library services and knowledge management. He has built the framework for the largest records management program in the state of North Dakota, transformed the trial master file at a global pharmaceutical company and has spurred adoption for a firm-wide document management system. Recently, Chris has merged traditional library services with records functionality into a cohesive unit, breaking silos and transforming how data is consumed at Bowman and Brooke. Chris is the chair of the Information Governance Committee at Bowman and Brooke and has developed propriety information systems as well as acquired state of the art software, helping Bowman and Brooke continue its dominance as one of the premier product liability defense law firms.
Anand Upadhye
Anand Upadhye is Casetext’s vice president of business development. He presents Casetext’s AI-backed legal research product to leading law firms, companies, and agencies. In that capacity, Anand works with CKOs, GCs, CIOs, senior partners, and library directors to determine the key pain points in their firms or companies. Additionally, he assists firms with messaging their technology acquisition to their attorneys and staff, as well as current and prospective clients. Before joining Casetext, Anand was an attorney for six years, first as a prosecutor and then as a litigator at a large firm. He presents internationally on legal technology, innovation, and rapid change in the legal industry at conferences, local bar associations, and law schools. He is the host of The Modern Lawyer podcast, where he interviews leaders in the legal industry. Anand attended the University of California, Berkeley and the University of San Diego.
Charlotte Ogilvie
Charlotte Ogilvie is a communications professional with over five years’ experience in the not-for-profit and private sector in the UK and internationally. She is a First Class History graduate from the School of Oriental and African Studies, and has worked across a broad range of communications, digital and editorial roles for the British Council in Bangkok, London, and Amman. Currently her focus is digital communications at Garden Court Chambers, a top-ranked barristers’ set in central London that is committed to human rights, social justice, and equality
John Sterling
John Sterling is chief marketing officer at Sterne Kessler Goldstein & Fox, a leading IP specialty fi rm based in Washington, DC. He is also the founding partner of Sterling Strategies, LLC. Prior to founding Sterling Strategies, John was a founding partner at Smock Sterling Strategic Management Consultants. He has over 30 years of experience in strategic management and market research. John has worked extensively with law and other professional service firms, as well as with industrial and consumer product companies and not-for-profit organisations. His work with TimeLine Theatre Company in Chicago won the Richard Goodman Strategic Planning Award for excellence in strategic planning from the Association for Strategic Planning. John is past president of the Strategic Management Association in Chicago and is a contributing editor to the business journal Strategy & Leadership.
David Urbanik
David Urbanik began his business career as a strategic planning and mergers and acquisitions specialist for a large multi-national industrial corporation. In that role, he travelled the globe, providing advice and counsel to senior managers focused on developing and growing their businesses. He was deeply involved in a major corporate restructuring, managing the sale of 22 product lines and five major acquisitions. Working closely with some of the largest law firms in the world, Dave took the lead in negotiating the terms of a number of these transactions. When his corporate employer became the victim of a hostile take-over, Dave found a new challenge in the then emerging field of the professional management of law firms. He was one of the early pioneers in formalizing and developing the role of financial analysis, marketing, planning, and information systems in the legal industry. Now, with more than 25 years of experience, he has served as a mentor and guide to many lawyers and non-lawyers alike in their personal professional development. Dave has been cited as an innovator and has given presentations both locally and nationally on law firm management. He enjoys being surrounded by bright, creative people dedicated to furthering the best interests of their clients and takes pride in assisting in any way that he can.
Stuart Wilson
Stuart Wilson is one of a few global marketing leaders with expertise as chief marketing officer of both Big Four and Big Law professional services firms. He is an innovative and transformational c-level marketing executive who leverages brand, business development, business intelligence, marketing communications, and digital marketing solutions to win, develop, and grow customers and clients. Throughout his career, he has advised many of the world’s leading organizations regarding their marketing strategies and campaigns, including Coca-Cola, HSBC, InBev, P&G, American Express as well as Deloitte, PwC, EY and Latham & Watkins. He has deep experience working across six continents and numerous geographies, having lived and worked in London, Chicago, New York, and Toronto.
Charlotte Ogilvie
Charlotte Ogilvie is the marketing and communications executive at Garden Court Chambers, a high-ranking UK barristers’ chambers based in central London that is committed to human rights, social justice, and equality. She is a first-class History graduate from the School of Oriental and African Studies, University of London, and has worked across a variety of communications and editorial roles internationally from Bangkok to Amman.

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