In business, it’s not always about who you know. When it comes to successfully achieving your organisational goals, it’s worth considering what you know. More specifically, what your employees know.
Find your buried business treasure
Intangible assets make up more than 80% of market capitalisation and that makes now a great time to evaluate the role that knowledge plays in your operational capability and capacity.
By undertaking a knowledge audit, you have the chance to reduce costs and wasted time, increase productivity, improve hiring, and align training with work.
What knowledge auditing can do for you
Knowledge Auditing provides a simple, practical guide to auditing knowledge. Using this coherent method, you can identify the critical knowledge required by specific activities to achieve corporate objectives.
- Introduces the power of the knowledge value chain: from task to activity to business process
- Leads to improved operational performance at a lower cost through better use of knowledge
- Results in shorter ramp-up time for new hires or transferees
Contains three practical knowledge audit templates.
Chapter 1: Introduction
Chapter 2: The business challenges
Chapter 3: The knowledge value chain
Chapter 4: Lean and activity auditing
Chapter 5: Activities and knowledge
Chapter 6: The activity-based knowledge auditCheck our Executive Summary and full table of contents here