The Mechanics of Law Firm Profitability: People, Process, & Technology

Changing the Scope of Matter Management in Support of Client Value, Practice Efficiency and Law Firm Profitability

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Details

  • 22 March, 2018
  • 08:30 - 17:00
  • Gleacher Center, 450 Cityfront Plaza Dr, Chicago, IL, 60611, United States ()

Additional taxes may be applicable

Agenda

DOWNLOAD THE FULL AGENDA HERE

8:30AM Registration & Networking Breakfast

9:00AM Opening Remarks - Conference Chairperson
Tom Jones, CEO & Founder, Iridium Technology LLC

9:15AM KEYNOTE ADDRESS
The Death of the Sears, Roebuck Era in Law
John Alber, Practical Futurist

10:00AM CASE STUDY
Bringing a Profitability Mindset into Law Firm Culture
Addressing the Tension Between a Client-Centric View of Financials and a Firm-Centric Viewpoint…

Keith Lipman, CEO, Prosperoware

10:30AM Morning Networking & Coffee Break

11:00AM CASE STUDY
Defining Profitability: Methods, Indicators and Calculations
Howard P. Janis, Director of Strategic Pricing & Analytics, Dentons

11:30AM CASE STUDY
Defending Your Profitability Model Against the Rigorous Cross-Examination of the Firm Partnership
Paige D. Keith, Chief Financial Officer, Hawkins Parnell Thackston & Young LLP

12:00PM Networking Luncheon

1:00PM PANEL DISCUSSION
Profitability and Outcomes (and why hours are killing you)
Jeff Carr, SVP, General Counsel, Univar Inc,
Sean W. Gallagher, Partner, Bartlit Beck Herman Palenchar & Scott LLP,
Michael Roster, Co-Chair ACC Value Challenge; former GC of Stanford University; and former managing partner of Morrison & Foerster’s L.A. office

1:45PM CASE STUDY
Training Lawyers in Legal Pricing: Why and How
Carla Swansburg, Director, Practice Innovation, Pricing & Knowledge,
Blake, Cassels & Graydon LLP

2:15PM Afternoon Networking & Coffee Break

2:45PM CASE STUDIES
Creating an Innovative Client Experience - Backed by Matter Management
Aileen Leventon and Mike White, Principals, Edge International

3:30PM CASE STUDY
Holistic Client Growth Planning: A Move from Selling Services to Designing Experiences
Josh Kubicki, Chief Strategy Officer, Seyfarth Shaw LLP

4:00PM CASE STUDY
Benchmarking Revolution: Liberate your Valuable Benchmarking Data from PDF Isolation
Tom Jones, CEO & Founder, Iridium Technology LLC

4:15PM Wrap-Up/Closing Remarks
Tom Jones, CEO & Founder, Iridium Technology LLC

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Full Description

The “Business of Law” has become a primary focus—as market forces, technology and economics continue to push law firms toward a clearer view of the bottom-line (giving rise to new platforms, functions and firm-wide initiatives, aiming to shine a light on the relevant economics of the business itself).

That said, many firms have yet to actually define the bottom-line. Profit margin is a relatively new concept. And when it comes to profitability modeling, there is significant variation in approach and methodology—impacted by firm culture, allocation techniques and reporting requirements.

Of course profitability still relies on value-creation and increasing a client’s willingness to pay for a particular service. The question should be, “what can our firm do better, or more efficiently, and more profitably than anyone else?”

Practice and business management professionals must be ready to lead the conversation. That means knowing what the firm (and its infrastructure, practices, and lawyers) can and can’t do—and what (if any of it) makes the firm money.

Ark Group’s 7th annual Mechanics of Law Firm Profitability conference will once again be illustrative of the changing scope of matter management in support of client value, practice efficiency and ultimately law firm profitability. This year’s conference will once again provide an ideal platform for discussion and debate, as we collectively examine what law firm profitability truly entails, as well as address the continued evolution of matter management (tools and methodologies) — shedding light on how firms are marshaling their resources to provide the necessary framework, metrics and leadership to manage (not just the practice, but also) the business of law more strategically, and profitably.

The past decade has been one of upheaval in terms of what clients expect and how law firms have responded. A great deal of attention has been paid to reducing cost and increasing the predictability of matters, but perhaps the missing piece for both sides is a focus on experience and outcomes. Rather, what did the firm accomplish, and what’s the value of that in the eyes of the client?

Top industry speakers

Michael Roster

2001 Chairman, ACC Board; former General Counsel, Golden West Financial and Stanford University; former Managing Partner of Morrison & Foerster, Los Angeles 

Tom Jones

CEO & Founder, Iridium Technology LLC

John Alber

Practical Futurist

Carla Swansburg

Director, Practice Innovation, Pricing & Knowledge, Blake, Cassels & Graydon LLP

Josh Kubicki

Chief Strategy Officer at Seyfarth Shaw LLP

Jeff Carr

SVP, General Counsel, Univar Inc

Sean Gallagher

Partner at Bartlit Beck Herman Palenchar & Scott LLP

Paige Keith

Chief Financial Officer, Hawkins Parnell Thackston & Young LLP

Aileen Leventon

Principal, Edge International

 

Mike White

Principal, Edge International

Keith Lipman

CEO, Prosperoware

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