Successful Collaboration Between Law Firms and Legal Departments: The Real Next Frontier!The Rise of Legal Operations and Opportunities for Transformation and Innovation
8:30AM Registration & Continental Breakfast
The Rise of Legal Ops: The Future is NOW
It’s too late for your firm to be an "early adopter" of legal
operations ... but your law firm or legal department doesn’t have to be a “late adopter” or a "laggard" either. This opening discussion is focused on Legal Operations – it’s here to stay and the number of law firms taking a proactive stance to leverage operations with clients and targeted potential clients is steadily, albeit slowly, increasing. Find out how companies and law firms are embracing conversations about how to create better and more efficient relationships with one another.
Merry Neitlich, Managing Partner, EM Consulting
10:30AM Networking Coffee Break
The Bridge Between Process Improvement (PI) and Project Management (PM) & Opportunities for Transformation and Innovation
Efficiency is about doing the right things, the right way, the first time—every time! It is the combination of PI and PM that enables us to have excellent processes that are managed well; one without the other only produces an excellent process that isn’t managed well or a project that is managed well but still relies on a broken process. Employed together, they:
- support unparalleled teamwork and communication
- reduce wasteful activities
- improve quality
- allow us to discover best practices
- and increase value
There has never been a better time to develop competitive advantages through the delivery of greater client value. Discover an original approach to improving legal and business processes that combines various PI and PM methodologies. Learn about an award-winning business transformation process that brings together cross-functional, cross-organizational teams to develop both rapid and lasting improvements. Through the presentation of a case study, we’ll examine how the Legal WorkOut® changes the way legal and business professionals (and clients, legal departments and law firms) collaborate to innovate, improve processes, increase efficiency, and deliver greater value in a way that benefits everyone. Learn how to profit by
combining accumulated and new knowledge to tackle market opportunities and embrace new paths to a better present and profitable future.
Catherine Alman MacDonagh, JD, Chief Executive Officer and Co-Founder, Legal Lean Sigma Institute, Adjunct Professor, Suffolk Law School and George Washington University, Masters in Law Firm Management
Timothy B. Corcoran, Principal, Corcoran Consulting Group, LLC
12:30PM Networking Luncheon
Legal Design Thinking
Innovation can be thought of as a clearly defined process that can lead to new and effective ways to serve clients, save money, or accomplish a goal in a novel way. Similar to a process for business development or preparing for trial, Legal Design Thinking is process of both art and science—providing a road map to develop new ways of solving complex problems and delivering service. This workshop includes an introduction to “LDT” and concludes with a mini “hackathon” where participants will go through the process from beginning to end to design something new. Using real-life issues, participants will experience a mini-version of the design thinking process, resulting in a prototype, ready for testing. Then, we will ‘debrief’ the process to reinforce learning outcomes, and help with applicability of the process.
Mark Beese, President, Leadership for Lawyers, LLC and Adjunct Faculty,
University of Denver School of Law
3:00PM Networking Coffee Break
A Corporate Perspective: What Clients Really Want
In this illuminating discussion participants will gain a ‘real’ understanding of the issues facing corporate counsel – from more with less, and right-sourcing, to developing and retaining the leaders of the future. We will also demonstrate how systems thinking (lean) and design thinking can help ‘the legal eco system’ imagine a future state (that addresses these issues). Attendees will also hear practical examples of successful implementation at National Grid and other organizations, as well as tried and tested tools and short cuts—including creative problem-solving techniques, change management and program management. Participants will leave the session knowing what really works to start a value-adding transformation.
Mo Zain Ajaz, COO and General Counsel at National Grid and Legal
Optimisation consultant at LEx 360
Wrap-Up / Q & A
This concluding session is designed to summarize, synthesize, debate, question and answer any of your “real world” challenges and
What are legal department’s biggest pain points in working with outside firms?
Since we know that only 25% of the Fortune 500 in-house legal departments are seriously engaged in legal operations, there is a huge opportunity for law firms and the remaining 75% of legal departments to work together to create better efficiencies, predictability in fees and true innovation of services.
As one innovative in-house counsel (who has been implementing successful legal operations for two years) put it:
“Everybody keeps saying the legal services industry is at a tipping point; that it’s so broken, radical change is badly needed. But until recently, nobody had taken the time to try to define what kind of comprehensive change was needed. No one had tried to set forth what true north is for this industry.”
Ark Group’s Successful Collaboration Between Law Firms and Legal Departments: The Real Next Frontier places law firms and in-house counsel in the same room, to begin to synthesize, together what legal operations encompasses, and other concepts that can improve engagements, working relationships and the delivery of services.
Attendees of this full-day program will gain an understanding of legal operations, how it’s evolving and why clients (i.e. legal departments) are now the general contractors of legal work. Featuring discussion topics such as:
- The Rise of Legal Ops: The Future is NOW
- The Bridge Between Process Improvement (PI) and Project Management (PM) & Opportunities for Transformation and Innovation
- Legal Design Thinking
- A Corporate Perspective: What Clients Really Want
It’s no longer the law firm calling the shots. But there has never been a better time to develop competitive advantages through the delivery of greater client value. Discover an original approach to improving legal and business processes that combine various process improvement and project management methodologies.
It’s too late for your firm to be an "early adopter" of legal operations ... but your law firm or legal department doesn’t have to be a “late adopter” or a "laggard" either. The number of law firms taking a proactive stance to leverage operations with clients and targeted potential clients is steadily, albeit slowly, increasing.
We hope you will join us, along with your industry peers this coming December in Chicago, as we collectively address changes in the way legal and business professionals (clients, legal departments and law firms) collaborate to innovate, improve processes, increase efficiency, and deliver greater value in a way that benefits everyone.
Don’t forget - Following this conference on December 6th & 7th, 2018 Ark Group is also hosting a Legal Lean Sigma® and Project Management Yellow Belt Certification Course
Legal Lean Sigma® and Project Management Yellow Belt Certification Course
December 6-7th // Gleacher Center // Chicago
This two-day certification course hosted by Catherine Alman MacDonagh, and Timothy B. Corcoran, introduces participants to the leading-edge of Process Improvement and Project Management. This program is comprised of lectures, exercises, simulations, videos, discussions, group, and table-team work, and demonstrations incorporating examples and case studies from the legal profession.
The course is constructed so that each table-team engages in exercises that facilitate the ability to learn and apply concepts and tools in the context of on a specific legal or business process. This way, what is learned is immediately useful and highly relevant.
You won’t want to miss this! Details and discounts can be found here