When lawyers collaborate, work is made more profitable, client relationships are strengthened, and individuals are more engaged. In a shrinking market where law firms are increasingly looking for new ways to further client development and boost revenues, collaborative efforts to expand the collective pie have become a strategic imperative.
The Bigger Picture: Driving Client Value Through Collaboration examines the multiplying effects of collaboration on value. It provides practical advice on how to encourage and break down the barriers to internal and external collaboration and teamwork, and how to reward desired behaviors.
The book includes case studies from firms that are already benefiting from firm- and practice-group-wide collaboration initiatives, and lessons learned by law firms and law departments that have developed successful partnerships.
Those firms who truly collaborative both internally and externally with clients, will drive innovation, streamline processes, deliver greater value, and ultimately see the considerable – and quantifiable – benefits to be had from taking a collaborative approach to legal work.
Chapter 1: Smart collaboration – Why breaking down silos is critical for law firms
Chapter 2: The neuroscience of collaboration and altruism – How the latest science can boost client and team engagement
Chapter 3: The synergistic value of collaboration
Chapter 4: Creating client value through collaboration
Chapter 5: Developing law fi rm compensation systems to encourage and reward collaboration
Chapter 6: Collaboration in high performance teams
Chapter 7: Collaborative improvement – Using Lean Six Sigma to deliver greater value, increase effi ciency, and enhance relationships
Chapter 8: Taking a collaborative approach to containing legal spend
Chapter 9: Case study on law fi rm–client collaboration through the managed legal network