The Definitive Law Firm Management Guide 2nd Edition

Best-practice guidance and advice on the daily issues that affect your firm.

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This highly anticipated special report features a selection of forward-thinking articles, case studies, tips, tools and advice from Managing Partner magazine to help you tackle the issues that affect the day-to-day efficiency and success of your firm.

Covering key topics from law firm strategy, finance and risk to business development, IT and HR this report will enable you to:

  • Successfully manage the day-to-day running of your firm as a business;
  • Capitalise on new opportunities; and
  • Improve your position and market share. 

Respected industry experts Nick Jarrett-Kerr, Alan Hodgart, Frank Maher, Tony Williams, Rob Millard, Andrew Hedley, Jill King, Neil Cameron, John Alber, Ruth Ward, Simon Nash and more demonstrate the latest strategic thinking and tools in key management areas to help you move your firm forward:  

  • Leading, motivating and developing others;
  • Fostering client relationships;
  • Law firm strategy and performance development;
  • Business development;
  • Risk management and compliance;
  • Financial management and profitability;
  • Knowledge management and technology. 

Ensure your firm is able to thrive in a highly competitive legal marketplace with strategic insight and guidance.   


Chapter 1: Leadership skills

Chapter 2: Motivating and developing others

Chapter 3: Fostering client relationships

Chapter 4: Law firm strategy

Chapter 5: Business development

Chapter 6: Risk management and compliance

Chapter 7: Financial management

Chapter 8: Knowledge management

Chapter 9: Technology

Check our Executive Summary and full table of contents here


Jill King
Business writer and commentator. Jill can be reached via email or at her website.
Rob Lees
Rob Lees is the co-author, with Harvard Business School professors Tom DeLong and Jack Gabarro, of the best-selling When Professionals Have to Lead: A New Model for High Performance. He is also co-author of the HBR article “Managing talent: The key challenge for today’s professional service firm”.  Rob also co-authored, with August Aquila, Engaging Partners in the Firm’s Future and What Successful Managing Partners Do. He has also published numerous articles on professional service firm strategy in both the US and UK. Before retiring last year after 25 years working with leading professional firms across the world, Rob had spent the last ten years consulting with firm leaders on how to improve their strategic position and, critically, how to deliver it. During this time, Rob also helped set up Møller Professional Service Firms Group, the UK’s leading PSF consulting firm on improving individual, team, and firm capability. Rob held several notable positions prior to moving into consulting, including global head of human resources at EY and head of EY’s global leadership institute in Cambridge, Massachusetts. He was also head of professional development in EY’s UK firm and director of professional development at Morgan Stanley. Rob currently collaborates on selected research projects and writes on issues relating to firm strategy and performance. He can be reached at
Derek Klyhn
Founding partner of Møller PSF Group Cambridge and consultant to professional service firm leaders and their teams. Particular focus on business development, strategy, and profitability. Chartered accountant, and MBA with distinction from London Business School. He can be reached via email at the Møller PSF Group.
August Aquila
Internationally known speaker, consultant, and author
Des Woods
Chairman, Møller PSF Group Cambridge.
Nigel Spencer
Director of learning and development, Reed Smith.
Ben Rigby
Editor, CDR (Commercial Disputes Resolution). Former editor of Costs Lawyer, and former acting features editor of the Solicitors’ Journal. Non-practising solicitor, and has worked at the Law Society of England & Wales and the Ministry of Defence.
Nick Jarrett-Kerr
Nick Jarrett-Kerr is a specialist advisor to law firms and professional services firms worldwide on issues of strategy, governance and leadership development. Nick is a member of Edge International, a leading global consultancy to law firms, and in the last twelve years has established himself as one of the leading UK and international advisors. Prior to becoming a consultant, Nick was the Chief Executive Partner of Bevan Ashford, a leading regional firm in Great Britain, for eight years. Nick is the author of two published books on partner underperformance and law firm strategy, and is currently Visiting Professor at Nottingham Trent University where he leads the strategy modules for the Nottingham Law School MBA.
Jo Ayoubi
Managing Director, Track Empower 360.
Rob Bhol
Managing director, DBS Law.
Ash Coleman-Smith
Managing Partner, Berwin Leighton Paisner.
Guy Vincent
Partner, Bircham Dyson Bell.
Abby Winkworth
Business development partner, IBB Solicitors.
Tony Williams
More than 30 years of experience in the legal profession, occupying senior management positions as well as direct client handling and fee earning. Founder, Jomati Consultants.
Robert Millard
Robert Millard is founder and a partner at Cambridge Strategy Group, a management consultancy based in Cambridge, UK, focused primarily on law and other professional service fi rms and other deep knowledge enterprises. Rob is immediate past co-chair of the IBA’s Law Firm Management Committee and currently serves on the steering committee of the IBA’s President’s Task Force on the Future of Legal Services.
Suzanne M Cerra
Founding principal, US law firm Nukk-Freeman & Cerra.
Katherin Nukk-Freeman
Founding principal, US law firm Nukk-Freeman & Cerra.
Robin M Hensley
President, Raising the Bar
Douglas McPherson
Director, Size 10½ Boots
Clare Adshead-Grant
Founding Partner, Calista. Clare’ opinions, hints, and tips can be regularly found on her blog via twitter, and she can be contacted via email at Calista. 
Andrew Dunn
Group business development partner, Begbies Traynor Group.
Mark Whittell
Risk partner, Cobbetts.
Frank Maher
Practising solicitor and partner, Legal Risk LLP
Colin Taylor
Head of Risk, Prime Professions.
Julian Parker
Managing director, Stroz Friedberg.
Tony Blunden
Honorary professor, GCU London.
Shrutisha Morris
Financial controller, Weightmans.
Barry Wilkinson
Management consultant and business coach. Founder, Wilkinson Read and Partners. For more information on Wilkinson Read, see the website or contact Barry via email.
Alan Hodgart
Consultant, Huron Consulting Group
John Cussons
Management consultant and project manager, ICD Consulting.
David von Simson
Managing partner, Europa Partners.
Ori Wiener
Co-founder, Møller PSF Group Cambridge
David Copping
Senior associate, Farrar & Co.
Meirion Jones
Meirion Jones advises firms on implementing client growth strategies and high impact, client-focused learning and development programmes. He has occupied senior in-house client development strategy roles at some of the world’s leading professionals services firms including Coopers & Lybrand (the predecessor firm of PriceWaterhouseCoopers), Allen & Overy and Lovells. He led the global client services initiative for Reed Smith and continues to consult for the firm. Throughout his career Meirion has used learning & development as a critical lever for achieving strategic implementation. In his CRM consulting roles he regularly trains teams of attorneys on key account management, solution-selling, networking, negotiation and leadership.
Stephanie A Barnes
Knowledge management consultant, Missing Puzzle Piece Consulting.
Paul Byfield
Legal knowledge manager, Office of the General Counsel, European Bank for Reconstruction and Development.
Ruth Ward
Head of central Knowledge Management, Allen & Overy.
Robyna May
Director of knowledge and IT, Cooper Grace Ward.
Neil Cameron
Legal IT consultant.
Andrew Moir
Partner, Herbert Smith Freehills.
David Phillips
Professional development lawyer, global disputes practice, Herbert Smith Freehills.

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