Contents
Chapter 1: The inevitability of multi-disciplinary practices
Michael Roster, formerly managing partner of Morrison & Foerster’s Los Angeles office
Chapter 2: A world without lines means lawyers have to move beyond just law
Patrick Lamb, Founding Partner of ElevateNext Law, LLP and Vice President, Elevate Services, Inc.
Chapter 3: The Big Four and the legal sector – what this means for law firms
Matthew Kellett, partner – UK law leader, financial services at EY Law
Chapter 4: Practical challenges for a multi-disciplinary practice
Rachel Khiara, Khiara Law
Chapter 5: Litigation finance – how law firms and clients are leveraging capital and new business models to transform the legal market
Scott Mozarsky, Vannin Capital
Chapter 6: Strategic partnerships in law
Tony Young, partner, BDO
Chapter 7: How the pressures for new business models mean AFAs are finally coming of age
Chris Howe, Raedbora Consulting
Chapter 8: Digital transformation: how technology is changing business models
Rob Millard, Cambridge Strategy Group
Chapter 9: Utilising technology to create law firm businesses
Jason Moyse, LawMade
Chapter 10: Listing law firms – a global trend?
Rachel Khiara, Khiara Law
Chapter 11: Adapting business models to ride the millennial wave
Rachel Brushfield, EnergiseLegal
Chapter 12: The changing legal landscape
Jae Um, Sixparsecs
Full Overview
Authors
Michael Roster
Michael Roster was formerly managing partner of Morrison & Foerster’s
Los Angeles office, co-chair of the firm’s Financial Services Practice
Group worldwide, and a member of the firm’s policy committee. In 1993,
Mike was appointed general counsel of Stanford University, Stanford
Medical Center, and Stanford Management Company. He was subsequently
executive vice president and general counsel of Golden West
Financial Corporation. Mike has also served as chair of the Association
of Corporate Counsel, as outside director and vice chair of Silicon Valley
Bank, chair of the Stanford Alumni Association, steering committee
co-chair of ACC’s Value Challenge, and chair of two start-up companies.
He currently teaches Contract Drafting and Analysis at the University
of Southern California Gould School of Law and is a director of MDRC
in New York, a nonprofit organization that evaluates the effectiveness of
government and other programs affecting lower- and moderate-income
families and individuals.
Patrick J Lamb
Patrick J Lamb is one of the founding members of Valorem Law Group, LLC. After spending 18 years at an AmLaw 100 firm, including several years as an equity partner, Pat left the firm to join a litigation boutique, where he spent seven years, including six as a member of the firm’s management committee. During these years, he was an avid proponent of budgeting and non-hourly fee arrangements. Ultimately coming to the conclusion that firms could not exist in both the hourly and non-hourly worlds, Pat and three colleagues, all big firm refugees, formed Valorem, which began in January 2008 as a non-hourly, value-fee firm. The firm represents businesses in complex disputes, and has more than doubled in size since its inception. Described by one in-house lawyer as “one of the few lawyers who gets it”, Pat was named a legal rebel by the American Bar Association in 2009 and is a frequent speaker on value fees and the role of project management in the successful use of value fees. He began writing the popular blog ‘In Search Of Perfect Client Service’ in 2005.
Matthew Kellett
Matthew Kellett is Head of Law in EY’s UK Financial Services
Organization. He joined in 2014 to establish the practice, and now
leads teams focused on Legal transformation (supporting in-house legal departments in setting strategy, managing legal risk, and transforming
the function to meet the changing needs of the business), legal managed
services, and Financial Services regulation. Prior to joining EY, Matthew
was a partner at Linklaters, before going into banking. He returned to
the legal profession in 2010 as head of finance at BLP. He is a frequent
speaker on the changing face of the legal profession and the rise of
LawTech.
Rachel Khiara

Rachel Khiara, Principal at Khiara Law LLP, is a pre-eminent advisor in the professional practices sector, working with leading and niche firms, and new entrants into the legal services sector on a wide range of constitutional, financial and structuring issues.
Scott Mozarsky
Scott Mozarsky is Vannin Capital’s managing director – North
America, with overall responsibility for Vannin’s North American business.
Prior to joining Vannin, Scott was president of Bloomberg Law,
leading Bloomberg’s business across the legal market. Scott was also
responsible for building and leading the Bloomberg Next organization
across Bloomberg’s industry verticals, which included Bloomberg BNA,
Bloomberg Government and Bloomberg New Energy Finance. Prior to
joining Bloomberg, Scott held a number of executive business and legal
roles during a 13-year tenure in the United Business Media plc Group.
As president – media and marketing services for UBM Tech, he was
responsible for building UBM Tech’s marketing services business and
driving the evolution of leading websites such as Information Week. com and EE Times. As EVP chief commercial officer of its subsidiary,
PR Newswire, Scott oversaw PRN’s commercial activities worldwide,
which involved spearheading the company’s efforts to meet the communications,
marketing, investor relations and compliance needs of its
customers. From 2002-09, Scott served as general counsel and headed
up global corporate development and M&A for United Business Media
Limited’s US-based subsidiaries. In that role, his organization played
a lead role in transforming UBM from a North American-centric print
media group to a global provider of integrated digital and live event
solutions. Scott also spent eight years at two multinational law firms
representing media, technology, telecommunications, insurance and
manufacturing companies. Scott, who speaks Japanese and lived in
Japan, has advised numerous companies on business, financial and legal
issues arising out of cross-border transactions.
Chris Howe
Chris Howe is a director of Raedbora Consulting. In his consulting role he advises legal clients on pricing and practice management (including restructuring and day-to-day performance improvement). He also advises buyers of legal services on legal procurement reviews. Chris’s clients include top 20 international law firms as well as FTSE 100 businesses. For ten years he was a director of a UK top 20 law firm where he was head of pricing and conducted innovative research into pricing with Cranfield School of Management. He also has 10 years’ consulting experience with PwC, Ernst & Young, and Deloitte. Chris is an international speaker and author on pricing and professional services
Robert Millard
Robert Millard is founder and a partner at Cambridge Strategy Group, a management consultancy based in Cambridge, UK, focused primarily on law and other professional service fi rms and other deep knowledge enterprises. Rob is immediate past co-chair of the IBA’s Law Firm Management Committee and currently serves on the steering committee of the IBA’s President’s Task Force on the Future of Legal Services.
Jason Moyse
Jason Moyse has served on global teams implementing major customer
experience initiatives as a connector/doer/spark and key trusted advisor
to the c-suite, senior leadership and governance teams for legal and business
matters. His broad background includes private legal practice in
high volume commercial litigation as well as serving as in-house counsel
in legal and business roles. A member of various boards centered on
legal innovation including MDR Labs, he is also the principal of Law
Made – an agency supporting the makers of legal innovation. Previously,
he co-created and executed on the vision of LegalX through the MaRS
Discovery District. Jason also serves as manager of legal business
solutions on behalf of Elevate Services – a next generation legal service
provider helping law firms and corporate legal departments improve
efficiency, quality, and outcomes through consulting, managed services,
technology, and talent.
Rachel Khiara

Rachel Khiara, Principal at Khiara Law LLP, is a pre-eminent advisor in the professional practices sector, working with leading and niche firms, and new entrants into the legal services sector on a wide range of constitutional, financial and structuring issues.
Rachel Brushfield

Rachel Brushfield is The Talent Liberator at Energise, a career
strategist, coach, marketing mentor and published author with over 30
years’ experience. Helping women lawyers to “blow their own trumpet”
is a specialism. Rachel’s career heritage is in marketing and brand
strategy and communications for communication agencies including J
Walter Thompson, expertise she now uses to help women lawyers to
liberate their talent and market themselves confidently and
competently. Services include individual career coaching, executive
coaching, events, workshops, and content creation for The Law Society,
AWS, LexisNexis and AWLL. Rachel is a published author in talent
management, professional development, work–life balance, and gender
balance. She is co-founder of PWHub – Inspiring Professional Women, a
network exclusively for senior women employed in Oxfordshire
companies, and was shortlisted in the entrepreneur category of the We
are the city 2017 “Rising star” awards, one of only 200 women in the UK.
Jae Um
Jae Um is an insights analyst and business designer for fast-changing
legal markets, with more than ten years of legal industry experience. Jae
leverages diverse skills across design-driven research, visual analytics,
strategy development, and creative storytelling to generate insights that
busy, important people actually want to read and are able to use. She is
a contributing author to Legal Evolution, American Lawyer, and other
publications covering the legal industry. Prior to Six Parsecs, Jae served
in a progression of high-impact roles in client service innovation and
strategic growth at Seyfarth Shaw.
Tony Young
As a partner in BDO Brisbane’s Business Services division, Tony Young
provides taxation and commercial advice to a diverse selection of
clients, including professionals, property developers, manufacturers and
retailers. Tony works with clients from a wide range of backgrounds,
particularly family owned and operated businesses and professional
service firms looking to grow their operations.
As lead partner of the firm’s estate planning service offering, Tony
works proactively with his clients to protect their assets and eliminate
confusion surrounding their financial affairs. He works in conjunction
with his clients, their solicitor and financial planner to deliver a comprehensive
estate plan that meets their unique needs. Major achievements
to date include planning and implementing the succession strategy for a
substantial family owned enterprise, which involved solving significant
tax and stamp duty problems and working within the family dynamics
to ensure a cohesive management group. Tony has also been involved in
significant restructures of professional service firms including incorporations,
mergers and acquisitions