The Future of Legal Innovation

 The Future of Legal Innovation showcases leading-edge examples of initiatives – big and small – that demonstrate how the legal profession is innovating its products and services.

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Details

  • Publication date: January, 2020
  • Pages: 100
  • ISBN: 978-1-78358-386-7

Description

With barely a week going by without news that yet another chief innovation offi cer has taken up residence in a global law fi rm, it’s clear innovation is still a hot topic, continuing to grow and expand in terms of its reach within law firms. However, despite rapid advancement in recent years, it’s generally acknowledged that legal is behind the curve in terms of innovation compared to the rest of the corporate world. It’s also generally assumed that innovation relates purely to technology – meaning none but the largest companies with the deepest pockets can benefi t from it.

This insightful book features contributions from legal fi rms doing innovative things in all aspects of the field, going beyond the enabling technology – from partnering with clients to productizing services, developing external alliances, transforming the talent management function, to encouraging lawyers to invest billable time in new innovative approaches to the business and practice of law – as well as approaches to dealing with market disruption itself. The Future of Legal Innovation showcases great examples of initiatives – big and small – that demonstrate how legal is innovating its products and services.

Contents

Executive summary

About the authors 

Chapter 1: Leveraging professional teams to build a sustainable innovation strategy for your firm

By Anna McGrane, COO and co-founder, Pacer Pro

  • Mining your own data – where to start 
  • Communication and collaboration – where to start
  • People and project management – where to start 
  • Efficiency gains and better process – where to start
  • Conclusion
  • More information

Chapter 2: Driving innovation – ideas are the key

By Dean Boeschen and Rebecca Holdredge, Husch Blackwell LLP

  • Need ideas? Try a hackathon
  • Avoid chaos with an idea management system
  • Conclusion 

Chapter 3: Introducing design thinking into legal 

By Nicola Shaver, managing director, innovation and knowledge, Paul Hastings LLP

  • Why design thinking?
  • How to kickstart your design thinking initiative 

Chapter 4: Cultivating an innovation mindset

By Vishal Agnihotri, chief knowledge officer, Hinshaw & Culbertson LLP

  • Barriers to change
  • Drivers of change
  • Starting point
  • Background
  • The solution
  • How it worked
  • Awareness and adoption
  • The results

Chapter 5: Innovation as a Service and the Maker’s Matrix

By Anusia Gillespie, director of innovation, Eversheds

  • The Innovation as a Service model
  • A more accurate way to think about innovation
  • The Maker’s Matrix© – a tool to fast track the problem-diagnosis-solution
  • process
  • Creating the right team

Chapter 6: Seeing things differently – diversity and innovation

By Linda Perez Clark, managing partner, Kean Milller

  • Innovative recruiting of diverse attorneys through pipeline building
  • Embracing innovation
  • Practical innovation
  • Conclusion

Chapter 7: Using machine learning and AI to drive innovation

By Aaron Crews, chief data analytics offi cer, Littler Mendelson, P.C.

  • Artificial intelligence and machine learning – what are we even talking about? 
  • Innovation how to – the importance of change management
  • Barriers to innovation
  • Specific technologies
  • Machine learning/AI based legal research
  • Document and contract review
  • Contract management applications
  • Document drafting tools
  • Chatbots
  • Expert systems
  • Data visualization

Chapter 8: The new arms race – how machine learning may redefine the legal landscape

By Josias Dewey, partner, Holland & Knight

  • Machine learning – an introduction
  • Deep learning
  • A digital transformation?
  • Obstacles to delivery

Chapter 9: The velocity and geography of legal innovation

By Gordon Vala-Webb, senior advisor, technology and innovation, Lex Mundi

  • Are firms all talk and no action?
  • High correlation between titles and tech firms
  • Is China a legal innovation leader?
  • The United – Legal Tech – Kingdom!?
  • US legal tech is huge
  • Canada and Australia – punching above their weight?
  • Rate of change
Full Overview

Authors

Anna McGrane
Anna holds a JD from the New York University School of Law and a masters in Chinese Laws from Peking University School of Law. While at NYU, Anna was awarded the Jacobson Leadership Scholarship, granted to students showing exceptional promise at the forefront of the convergence of business and law. Speaking fi ve languages, Anna practiced at the London firm of Herbert Smith Freehills in its Moscow office and then transitioned to Beijing and to public interest, advising the Chinese government on oil and gas regulatory matters. She also graduated from the Fullstack Academy of Code, one of the country’s top rated coding bootcamp programs. Anna has been featured in the Legal Tech News “Women of Legal Tech” series, the Lawyers Who Code series, and is a Fastcase 50 honoree.
Dean Boeschen
Dean serves as the chief growth officer at Husch Blackwell LLP, and is responsible for driving firm expansion through strategic planning, innovative technology, attorney recruitment, and forwardthinking solutions. Dean’s 28 years of experience in law firm finance, client development, and operations management affords him extensive insight into how the fi rm can better serve clients. He looks for ways to strategically grow the firm and ensures it stays abreast of new technologies that directly benefit clients. He partners with collaborative tech communities, such as Cortex in St Louis and Plexpod in Kansas City, to help guide the firm on the leading edge of innovation.
Rebecca Holdredge
Rebecca  Holdredge  is  the  innovations  manager  at  Husch  Blackwell  and  an  experienced  data  scientist,  attorney  and  Six  Sigma  Black  Belt.  Rebecca  leads  the  firm’s  innovation  advisory  team  and  the  associates  legal  innovation  team  and  encourages  attorneys  to  create  a  culture  of  innovation,  efficiency,  and  quality  by  developing  best  practices  and  leveraging  technology.    She  also  engages  with  clients  and  in-house  counsel  to  better  understand  their  needs,  develop  relationships,  and  collaborate on innovative and effective solutions.  Rebecca is well versed in  the  approach  and  techniques  of  design  sprints  to  encourage  more  collaborative ideation and experimentation. 
Nicola Shaver
Nicola Shaver is the managing director of innovation and knowledge at Paul Hastings, LLP. Her interest in design thinking was sparked in 2015 when she participated in one of Margaret Hagan’s workshops and witnessed the power of empathy and user-centric design to solve problems in a more meaningful way. Since then, Nicola has introduced design thinking at two major law firms, both as an internal driver of change and as an external tool for improving client service and xi Design Thinking for the Legal Profession engagement. Nicola is an IDEO-trained design thinking facilitator, and a 2019 graduate of the Helsinki Brainfactory Legal Design Workshop (in association with the Legal Design Summit). She is also the founder of the Legal Innovation and Design Association (LID), a support and education network for innovation professionals in US law firms with an interest in service design methodologies.  
Vishal Agnihotri
Vishal Agnihotri is chief knowledge officer at Hinshaw and Culbertson LLP, where she oversees knowledge management, legal project management, and research services in support of the practice. She has held operational, consulting, and leadership roles for 22 years in enterprise knowledge management, spanning business research, knowledge technology implementation, training and adoption, knowledge process outsourcing (KPO), and social learning. Vishal has spent her career in professional service firms, most recently establishing the knowledge management function at two large law firms (Hinshaw & Culbertson and Akerman) as their first Chief Knowledge Officer. Previously at Ernst & Young, she was the Head of Knowledge for the Americas Financial Services Office (FSO), and at KPMG she was the Global Implementation and Adoption Lead for the Global Knowledge Management group. Vishal holds an MBA from the University of Leicester (UK). She frequently speaks on Knowledge Management in the professional services, and her audiences have included the World Bank, Lex Mundi Roundtables, ILTA, The Ark Group Knowledge Management in the Legal Profession Conferences, APQC, E2, IABC's Intranet Global Forum, Digital Workplace Group, and the EY Human Capital Conference. Vishal has lived and worked in four countries across three continents and speaks five languages. Her cross-cultural experiences, both personal and professional, have made her effective at leading change management, an integral component for the success of Knowledge Management and Innovation programs.
Aaron Crews
As Littler’s first chief data analytics officer, Aaron Crews leads the firm’s data analytics practice and Big Datastrategy. Leveraging an extensive background focused on the intersection of technology, business, and thelaw, Aaron’s team of lawyers, analysts, statisticians, and data scientists work with clients and case teams to harness the power of data to build superior legal strategies and improve legal outcomes. This team also advises the firm and its clients on the development, implementation, and use of analytic models, machine learning and algorithm-driven technologies (often called AI), and using data visualization/data story-telling to enable insight, drive understanding, and extract value. Littler’s long-held dedication to innovation is exemplified in this team, and the firm is one of the first in the United States to hire a leader dedicated exclusively to data analytics and Big Data into a position in its C-Suite.
Anusia Gillespie
Anna is the director of innovation at Eversheds Sutherland, where she works to combine the right mix of talent, methodology, and technology to build new value for clients. She was brought into Eversheds Sutherland in early 2018 to build and formalize the firm’s innovation function. Now a robust mechanism, the Innovation as a Service function serves as a client value research and development capability, using the best available tools and talent to design and implement creative approaches and solutions for clients. Anusia brings to her work the wealth of experience gained in both the practice and business of law, and in designing business of law programs for lawyers from around the world at Harvard Law School Executive Education. Her published works include co-authoring Smart Collaboration for Lateral Hiring (2018) with renowned Harvard Business and Law School professor, Dr Heidi K. Gardner. All of this work has earned her a variety of esteemed recognitions, including being honored with the 2019 Fastcase 50 Award. Anusia earned her Bachelor of Science in Management (BSM) from Tulane University’s A.B. Freeman School of Business, Juris Doctor (JD) from Boston College Law School, and Master of Business Administration (MBA) from Boston College Carroll Graduate School of Management. She was awarded a seat on BC Law’s academic law journal, the Uniform Commercial Code Reporter Digest, and inducted into the Beta Gamma Honors Society, recognizing honors in her graduate business studies.
Gordon Vala-Webb
Gordon Vala-Webb is an innovation professional, organization transformer, and an award-winning knowledge management practitioner and thought leader with over two decades of experience helping organizations become smarter. Currently he works globally with Lex Mundi memberlaw firms as senior advisor, technology and innovation, to accelerate their uptake of new technology and innovative approaches. His book Building Smarter Organizations: How to Lead Your Zombie Organization Back to Life was published in 2017. Previous roles he has held include national director of innovation and information at McMillan LLP, national director of knowledge management for PwC Canada, and cabinet offi ce policy advisor (Ontario). Teams he has led have won a number of awards including Jive World’s “New Ways in Business,” N/ng’s Top Ten Government Intranets, and the Showcase Ontario Award for Organizational Transformation. He is a member of the Board of Directors of the International Association of Innovation Professionals and holds a Master’s degree in the Management of Technology. Gordon lives in Toronto, Canada.
Linda Perez Clark
Linda is the firm-wide managing partner of Kean Miller LLP. She has more than 25 years of experience representing clients in a wide variety of transactional matters, including mergers and acquisitions, and engineering, procurement, construction and construction-related contracts for projects in Louisiana and in the Gulf of Mexico. She also provides general advice to large and small businesses, including assisting clients with entity structure and governance and business succession plans. Linda is listed among the top Corporate/M&A lawyers in the State of Louisiana by Chambers USA 2019. Linda has been instrumental in diversity and inclusion initiatives at Kean Miller, founding the innovative Kean Miller Connection program that focuses on undergraduate minorities who are interested in entering law school. The program has contributed to the firm receiving the Baton Rouge Chapter of the Louis A. Martinet Society, A.P. Tureaud Award in 2015, the Louisiana State Bar Association “Human Rights Award” in 2012 and “You Make a Difference” award in 2013, the Council on Legal Education Opportunity “William A. Blakey Diversity Pipeline Architects” honor in 2013, and the YWCA Greater Baton Rouge, “Racial Justice Award” in 2007.
Josias N. Dewey

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