Law Firm Communications: Collaboration and Connectivity

Deliver improved knowledge-sharing, collaboration and competitive advantage for your firm. 

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Managing Partner’s Law Firm Communications: Collaboration and Connectivity report will help you develop and implement an effective communications strategy that will drive cohesion, innovation and competitive advantage for your firm.

Respected industry expert and author, Jill King examines current communications challenges and offers practical guidance, checklists, tips and tools on how to:  

  • Develop the strategic case for communications;
  • Establish a clear communications policy and assign the roles and responsibilities within your firm;
  • Engage successfully with diverse stakeholders, including partners, associates, secretaries, potential recruits, and alumni;
  • Use communication to drive change, facilitate integration, and manage crises effectively; and,
  • Connect and collaborate across practice, geographic, and functional boundaries to create value, increase revenues, and strengthen your client relationships.

Along with expert insights from Condor Communications, Knowledge Innovations Ltd and Phil Parry Associates, you’ll find successful communication strategies and initiatives implemented by leading firms. These include:

  • Taylor Wessing LLP – Using internal communication to embed brand values and culture;
  • Wragge & Co LLP – Pictures and storytelling unite the firm around a shared strategy;
  • Allen & Overy LLP – Communicating difficult news across a complex global firm;
  • Linklaters LLP – An internal communications campaign changes behaviour;
  • Freshfields Bruckhaus Deringer LLP – Creating unity, engagement, and pride;
  • Allens – Introducing an engagement survey; and
  • White & Case LLP – Building a collaborative culture through learning and development.

‘For me, communications is at the heart of leadership. It’s central to how we operate and how we think about the firm.’ David Morley, Allen & Overy LLP



Chapter 1: The strategic case for communications

Chapter 2: Policy, principles and responsibilities

Chapter 3: Communications as a driver of strategy, change and integration

Chapter 4: Choosing the right media

Chapter 5: Engaging with stakeholders

Chapter 6: The power of participation

Chapter 7: Creating client value through collaboration

Chapter 8: A question of leadership

Check our Executive Summary and full table of contents here


Jill King
Jill King is a business writer and commentator, having spent over 20 years working in the professional services sector. She is interested in what makes people tick, how to unleash potential and creativity, and in the fundamental changes affecting the professions. As a leading HR professional, specialising in people and communications, Jill has experience in the fast-moving consumer goods, retailing, engineering, accountancy and legal sectors. She has led regional and global HR, L&D, and knowledge and communication teams, as the HR director at KPMG, Hogan Lovells (formerly Lovell White Durrant) and most recently, Linklaters. Jill can be reached via email or at her website.

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