Managing Conflicts - Interactive session - Video

Talk from ARK's 10th Regulatory Compliance for Law Firms Conference held on 2 December 2015 in London.

Duration: 38 minutues.

Additional taxes may be applicable


  • Publication date: February, 2016


Ensuring competence is the premier operational risk in law firms and yet the issue of legal education and training is often subcontracted to HR or an L&D officer by the COLP. How can the COLP assist colleagues to maintain and enhance their competence so that they are able to make the Annual Declaration that they have considered their learning and development needs and taken measures to maintain their competence? 


  • Setting the scene ─ legal and commercial conflicts
  • Proactive use of the conflicts system
  • Understanding the firm’s strategy
  • The decision making minefield ─ conflicts resolution (working examples)

Here is a snippet of the whole conference


Angela Robertson
Angela Robertson, Director of Risk and General Counsel, Taylor Wessing