Effective knowledge management demands equally effective leaders.
Yet, what exactly is an effective knowledge leader? What are the attributes and skills needed? What are the challenges that knowledge leaders face and, importantly, how do they overcome them?
Ark Group’s report, Successful Knowledge Leadership: Principles and Practice addresses these key questions, revealing the critical skills and abilities, behaviours, and techniques needed to drive KM success.
Respected KM experts and top influencers Arthur Shelley, Dave Snowden, Stan Garfield, Euan Semple, Alice MacGillivray and more offer their insightful advice on key topics, including:
- The 12 principles of knowledge leadership;
- Discovering your leadership style;
- How good leaders can improve the success of KM;
- Establishing a results-oriented approach;
- The importance of leadership and enabling change;
- Moving from knowledge leadership to connected leadership;
- Facilitating human interactions and improving knowledge sharing;
- Aligning your KM programme with overall organisational strategy; and,
- Leveraging the benefits of social media (with a checklist for a social media model).
Practical examples are featured throughout the report highlighting successful KM leadership practices within organisations such as HP, SAP, the BBC, and the European Commission.
You’ll also find insightful case studies from knowledge leaders currently overcoming KM challenges and making a success of their projects and overall KM strategy. These include:
- AstraZeneca – The role of the KM leader in developing a KM culture and embedding knowledge leadership as an accountability within key roles in the organisation;
- Meyer Vandenberg – The leadership role in embedding a KM repository into everyday work practices;
- Severn Trent Water – The role of leadership in knowledge management success;
- EuropeAid – The hurdles for knowledge sharing and leadership in a big organisation;
- The Department for Communities and Local Government UK – Leadership challenges with regards to shared services in public sector KM.
Chapter 1: 12 principles of knowledge leadership
Chapter 2: How good knowledge leaders can improve the success of KM
Chapter 3: The KM leadership challenge
Chapter 4: Praxis makes perfect: The nature of leadership in knowledge management
Chapter 5: The modern knowledge leader: A results-oriented approach
Chapter 6: Making sense of social media – The knowledge leader’s perspective
Chapter 7: Knowledge leadership on the edge
Chapter 8: From knowledge management to connected leadership
Chapter 9: What knowledge leader are you: Embedded, Consultant, or Product Entrepreneur?
Chapter 10: The hurdles for knowledge sharing in a big organisation – Two case studies on EuropeAid
Chapter 11: Knowledge management as stone soup – The recipe for successCheck our Executive Summary and full table of contents here