Would you like to know how to elicit 40% more information from your witnesses, saving time and money?
Whether you're a solicitor, barrister or legal executive, this comprehensive toolkit will help you master the cognitive interviewing technique.
Written by cognitive interviewing expert and trainer to litigators involved in the Bloody Sunday and Shipman inquiries, Geoff Coughlin, this practical guide will teach you how to:
- Obtain the right information, faster and more efficiently
- Eliminate the need for re-interviewing
- Address specific common interview challenges, as identified by solicitors in the field
- Discover how to uncover lies and deceit based on the latest most reliable indicators
Uncover more useful information in less time
You'll also gain hints and tips on how to prepare for your witness interview and take notes during it. You'll take away knowledge on how to adapt your communication style for this purpose, and use Neuro-Linguistic Programming (NLP) techniques to decipher memory recall patterns.
Introduction: Getting the truth in witness interviews
Chapter 1: Common issues when interviewing witnesses and the need for the CI approach
Chapter 2: Planning and preparing for the interview
Chapter 3: How to use the CI approach
Chapter 4: Taking notes in your interview
Chapter 5: Managing your interview - Essential communication skills
Chapter 6: Detecting lies and deceit
Chapter 7: Applying Cognitive Interviewing in specialist environments
Chapter 8: A summary of the relevant cognitive psychological theory and other useful references and links