Unlocking Memories: Cognitive Interviewing for Lawyers

Would you like to elicit up to 40% more information from your witness interviews? Learn how to save time and money through thorough and effective cognitive interviewing techniques. 

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Would you like to know how to elicit 40% more information from your witnesses, saving time and money?

Whether you're a solicitor, barrister or legal executive, this comprehensive toolkit will help you master the cognitive interviewing technique. 

Written by cognitive interviewing expert and trainer to litigators involved in the Bloody Sunday and Shipman inquiries, Geoff Coughlin, this practical guide will teach you how to:

  • Obtain the right information, faster and more efficiently
  • Eliminate the need for re-interviewing
  • Address specific common interview challenges, as identified by solicitors in the field
  • Discover how to uncover lies and deceit based on the latest most reliable indicators

Uncover more useful information in less time

You'll also gain hints and tips on how to prepare for your witness interview and take notes during it. You'll take away knowledge on how to adapt your communication style for this purpose, and use Neuro-Linguistic Programming (NLP) techniques to decipher memory recall patterns.



Introduction: Getting the truth in witness interviews

Chapter 1: Common issues when interviewing witnesses and the need for the CI approach

Chapter 2: Planning and preparing for the interview

Chapter 3: How to use the CI approach

Chapter 4: Taking notes in your interview

Chapter 5: Managing your interview - Essential communication skills

Chapter 6: Detecting lies and deceit

Chapter 7: Applying Cognitive Interviewing in specialist environments

Chapter 8: A summary of the relevant cognitive psychological theory and other useful references and links



Geoff Coughlin
Geoff Coughlin co-founded Emphasis on Skills Ltd in 1995 and is known for his specialist work in cognitive interviewing - memory recall techniques that obtain much more accurate and uncontaminated facts from witnesses. He has trained lawyers in 20 of the 25 largest law firms in the UK. High profile work includes training litigators to take witness statements for Eversheds in the Bloody Sunday and Shipman Inquiries. Geoff also works with lawyers and firms to develop the essential range of communication skills needed in their practice. Interestingly, Geoff was previously a trainer at the Metropolitan Police Training College, Hendon, and had many years' experience as an operational police officer and managers with The Met.

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